FrontDesk AI Chat Pro

FrontDesk AI Chat Pro

Price range: $49.00 through $149.00

The full control layer for your AI chat widget. Powered by Claude AI, trained on your business content — with model selection, payload optimization, schedule-based availability, white-label branding, lead capture, live chat escalation, and Google Sheets sync.

Description

The Free tier handles the essentials: AI chat widget, FAQ manager, single brand color, cost caps, and email reports. FrontDesk AI Chat Pro adds the full control layer your business or agency actually needs.

AI Cost Controls

  • AI Model Selector — Choose Claude Haiku (fastest, lowest cost), Sonnet (balanced), or Opus (most capable). Match cost to use case per site — a simple FAQ bot runs on Haiku at a fraction of Sonnet’s cost.
  • API Payload Optimizer — Compresses your knowledge base by up to 70% before each API call, reviewed and approved by you before activation. On high-volume sites, this translates directly to a 70% reduction in your largest cost driver.
  • Configurable Max Tokens & Conversation Memory — Set maximum response length and how many prior turns to include in context. Two independent cost levers for every deployment.
  • Per-Session Rate Limiting — Caps API calls per visitor session within a time window. Prevents one abusive session from consuming a disproportionate share of the daily budget.

Availability & Scheduling

  • Schedule-Based Availability — Configure active hours, days of week, and months with timezone support. Align the chatbot’s availability with your team’s capacity to act on what it captures.
  • Offline / Unavailable Message — A branded message for visitors who arrive outside scheduled hours — not a broken or missing widget.

Widget & Brand

  • Full Widget Color Palette — Five independently configurable color fields: FAB button, chat header, user message bubble, assistant message bubble, and send button. Built for strict brand guidelines and agency installations.
  • Custom CSS Overrides — Arbitrary CSS scoped to the widget DOM. Font sizes, border radius, mobile overrides — pixel-perfect control for developers who need it.
  • White-Label — Removes all SLB attribution from the widget. The chatbot presents as a native feature of your site.

Visitor Engagement

  • Lead Capture Wall — Gate the chat experience behinisitor contact info before AI responses begin.
  • Live Chat Escalation — Route visitors to a human agent channel when the AI is unavailable or when the visitor requests it.

Knowledge Base

  • Custom KB Sections — Add, delete, and reorder knowe default set. Organize training content around any content type yourbusiness needs.
  • KB Review Reminders — Scheduled email reminders whpdated within a configured period, including a per-section word-countsummary. Knowledge bases decay; reminders keep yours current.

Security

  • Encrypted API Key (Plugin UI) — Enter your AnthropStored with AES-256-GCM — never in plaintext. No wp-config.php accessrequired.
  • Google reCAPTCHA v3 — Invisible scoring on the chareceive a fallback response instead of an API call. Credentials storedencrypted.

Integrations & Reporting

  • Google Sheets Daily Sync — Conversation logs sync via Service Account on a daily schedule. For teams who live inspreadsheets and don’t log into WordPress.
  • Configurable Report Frequency — Set how often emaiat they do.
  • Custom Log Retention — Set exact retention periods to match your data lifecycle and privacy disclosure requirements.