Our Refund Policy
We want you to feel confident purchasing a Pro license. If a plugin does not function as documented on your WordPress site, we offer a full refund within 14 days of purchase.
Eligibility
- Refund requests must be submitted within 14 days of the original purchase date.
- The plugin must not be functioning as described in the official documentation.
- Refunds are issued to the original payment method via Stripe.
How to Request a Refund
Use our contact form and include your order number, the plugin name, and a brief description of the issue. We typically respond within 1–2 business days.
Non-Refundable Situations
- Requests submitted more than 14 days after purchase.
- Issues caused by third-party plugin conflicts or custom theme modifications.
- Change of mind or unused licenses beyond the 14-day window.
Questions
If you have questions about a purchase, contact us and we will do our best to help.